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Explore how Cambodia's Integrated Social Accountability Framework (ISAF) empowers citizens and improves public services. This episode delves into the Joint Accountability Assessment Process (JAAP), from its development and key components to how its findings translate into tangible actions. Discover the vital role of "Information for Change" (i4c) and Community Accountability Facilitators (CAFs) in driving real-world impact and fostering a stronger connection between communities and their government.